All of our products are guaranteed for five years on all parts and service. For the first six months, you will receive full coverage at absolutely no charge. For the remaining warranty period, a nominal service charge is required to cover shipping and handling.

To open a Support Case, click on the “Chat Now” or “Leave a Message” bar at the bottom right of the page. Please have your Amazon Order ID or scan of receipt if purchased in store when you contact us as we will need it to open a Warranty Claim.

If a representative is online, he or she will be able to chat with you regarding your request. Otherwise, we’ll get back to you by email.